I happen to pass by this place and stopped in and checked them out. I was greeted by super friendly staff and was eager to answer all my questions I had, they seem super knowledgeable. They have a good selection of bull frog spas as well as chemicals and testing products to maintain my spa. They can even test your water for you onsite to help you balance out your spa.

Chris at NorCal Spas was amazing to work with from start to finish! He provided all the detailed information I requested upfront without any pressure to buy a spa from him and ultimately his pricing was far better than anywhere else. His communication was excellent throughout the build and pre delivery process and when it came time for delivery his team were total professionals as they navigated a tricky installation with no problem. I would highly recommend NorCal Spas to anyone looking for a spa and my Bullfrog Stil7 is awesome!

10/10 experience with Chris (owner). Very down to earth and easy to speak with - did not give off "used car salesman vibes." He was straightforward, very knowledgeable, and honest about what we needed. From the time we put down the deposit to when we finally received the tub, Chris kept us in the loop with updates via text/phone. Our delivery (with a crane) went very smoothly as well! He offers the best prices in the area on Bullfrog Spas (we did our homework)! We also liked that NorCal Spas has their own service department for repairs, issues, etc. We love our A8 and could not be happier both with the spa and dealer we chose. Thanks Chris and Team!

So nice to have a local store on the area. Came in the store with a few issues and the owner helped resolve them quickly and was very helpful. Great customer service and highly recommend this store!

Great service. I love my Bullfrog Spa. I’ve never had anything like it in my life. The crew at NorCal Spas went above and beyond.

Great overall experience. The process was smooth, and service was great.. The hot tub has been working well and makes a nice addition to our home. Happy with my purchase.

If you want expert advice and friendly service, NorCal Spas is the place to go. They know hot tubs inside and out!

Knowledgeable, friendly, and great prices — what more could you ask for? Love my new hot tub!

Very professional and helpful throughout the process. NorCal Spas is definitely the best place to buy a hot tub.

Chris is amazing to work with. He answered all my questions and gave honest advice. I couldn’t be happier with my new spa!

Professional, friendly, and honest. The whole buying experience was smooth and easy. Highly recommend NorCal Spas!

Top-notch service from start to finish. You can tell they care about doing good business and keeping customers happy.

I really appreciate how Chris took the time to explain everything about my new spa. The pricing was very reasonable too!

Great company with fair prices and excellent service. I felt confident buying my hot tub from NorCal Spas.

Chris has exceptional customer service. First, he gave us a really good deal on a spa that we loved. Secondly, He’s very responsive and really adaptive. Lastly, Chris went above and beyond to deliver my spa and it sounded like he also took on some extra cost and labor. I offered to pay him what I could for the extra labor and he did not except . Thank you Chris for the great spa and exceptional customer service. Highly recommended

I love my new spa! The team was professional, helpful, and made sure I got the best deal possible. Thanks Chris!

Amazing customer service and great prices. Chris helped me pick the perfect hot tub for my backyard. Highly recommend!

Highly recommend NorCal Spas. Honest business, friendly people, and they truly care about their customers.

Chris made sure we understood how to care for our spa and keep it running perfectly. Super helpful!

Best hot tub store around! Great selection, fair prices, and the team knows what they’re talking about.

Buying a hot tub can be overwhelming, but Chris made it easy and fun. So happy with my purchase!

Customer service is top-notch here. They really stand behind their products and take care of you.

Great company, great owner, a great personal experience, reliable follow through, great price on a beautiful spa. We recently put a hot tub in our yard after a lot of research. The typical spa store hires people who don’t have answers. They often say ,“that’s a good question” but don’t have the answer and don’t follow up with one. Chris, who owns Norcal Spas, had an answer for every question I peppered him with. He has a background and passion for working on hot tubs that has given him the answers. His business involves selling both new Spas like ours (and a couple other lines too), and used spas he’s purchased from owners and rebuilt. After a lot of discussion, we were impressed by the HydroPool line, out of Canada, and bought it new. He called us in 6 weeks to tell us it had been built and shipped! Delivery went very smoothly. While at our home, Chris gave us all the information we needed about filling, priming the pump, chemical use—specifically how much to add based on usage—he is a fountain of knowledge! So helpful! He left us set for success and reminded us to call with any questions. We filled it and noted a couple valve-knobs letting out some water around their base. It’s no big deal, but Chris said if this happened, which it often does, even though he had tightened them in his shop, he would come out and fix them. A couple days later, I sent him a video and Chris came out the very next morning to tighten them down— Thank you, Chris! No more water pooling topside! Absolutely everything is perfect! Chris knows spas. He has worked on repairing them since he was a kid. Before buying, he gave us a lot of pros and cons on various Spa makers. Chris’s extensive background in Spa Repair on most brands, gave us confidence in his information on various spa brands, their durability, differences, benefits, and drawbacks. He’s seen it all. Working with Chris and NorCal Spas gave us the spa-buying experience we were looking for: informative, accommodating, affordable, with great communication throughout the process. When we met, Chris told us his goal is to have happy Spa Owners. We put him to the test. We could not be happier! Thanks, Chris, for treating us so wel! (And for storing our spa a couple extra weeks while we finished the prepping of the yard—above and beyond!!!)

I’ve recommended NorCal Spas to all my friends. Honest pricing, quality products, and amazing service.

Great experience from the moment I walked in. The staff is helpful and truly cares about finding you the right spa.

Chris and his team made the whole process simple. They know their products well and offer the best advice.

I live in Reno and they bought my hot tub were able to come pick it up. Chris was great the whole way through. Great communication, the guys were very professional and nice. I would for sure keep them in mind for any future needs!!

Purchased my hot tub with Chris helping me. Chris clearly knows his stuff and really worked hard to find the hot tub that fit my new house. I was trying to surprise my wife and Nor Cal Spas made it happen! I never thought Id matter to anyone having purchased a used hot tub. After delivery my tub had a minor leak and Chris was on top of taking care of it the next morning. We love our hot tub and appreciate all the effort Chris took to make sure we made the right purchase and proved right away he stands by his word. The delivery crew were experienced, professional, and considerate. I truly can't say enough about how pleased I am with our experience! Thank you Chris!!!

They made buying a hot tub fun and stress-free. Great prices and even better customer service!

Great guys very professional I would recommend them for all your needs

Working with Chris was a great experience! From the beginning to the end he was extremely helpful and attentive. I am sure I could not have done any better finding the right Hot Tub at the right price as I did using NorCal Spa. The team that delivered and installed the tub were friendly and professional.

Chris from NorCal Spas was great! Initially contacted him to looking for a spa that would fit my needs. He was very upfront that he didn’t have any that would necessarily fit my needs but to give him a week or two. He reached out after obtaining a spa that did fit the bill and had it delivered within a week. The team there is professional, punctual, and knowledgeable. Would do business again with Chris for my next spa.

these guys bought my old spa. they were fast and tidy, communicated well, and gave a good price.

The guys at NorCal Spas were knowledgeable, fair, and refreshing. I shopped around at other hot tub stores and walked away for numerous reasons. Very happy that I found NorCal Spas. I will be recommending them to anyone considering buying a hot tub! Glad I finally got my hot tub and from the right company, too

These guys are fantastic. They called ahead, showed up on time, got right to work, finished the job, cleaned up and left. Trustable business 👍🏻👍🏻👍🏻

Very satisfied with the whole experience. Chris and his crew were helpful from beginning to end.

Chris at Norcal spas delivered on everything that they said great communication easy to work with fast response…. And great customer service and easy to talk with

This place is great! They offer the best deals in the area with great new and refurbished options of top tier spa brands. The process to view their inventory and purchase was simple and void of the complicated and undesirable sales tactics. If you want a straight forward purchasing experience with very knowledgeable people, this is the place to go. Purchase and delivery process left nothing else to be desired. They offer their own in house service team for maintenance if anything comes up in the future. I will be recommending this place to others I know interested in getting a spa.

We are so happy with our new spa. Chris and his team were masterful in everything they provided from inception to completion of the project. We had concerns on how we were going to get the unit into the backyard, yet once Chris came out to check on it, he assured us that he could make it happen. Chris is the consummate professional giving us pics and videos at every step that gave us confidence on our decision to go with NorCal Spas. Thank you Chris and team!

We love our hot tub! We got a refurbished hot springs tub and it met all of our expectations. Chris is easy and honest. The delivery crew was great and was happy to go the extra mile. I’d recommend them to anyone.

Excellent service, Chris the owner was very helpful and answered all of my questions, I highly recommend checking them out if you are looking for a quality used spa.

Chris, the owner, was very helpful and knowledgeable. He took time to listen to what I was looking for in a hot tub. I originally went in to purchase a specific spa, but after speaking with Chris, I decided on a completely different tub that was much better suited to our goals. Delivery was smooth and professional. The spa looks almost new and operates beautifully! The delivery team returned my yard to its original condition after needing to move a few things out of the way. We highly recommend purchasing from NorCal Spas.

Excellent experience!

Great group of people. Quick to respond to messages. I'd definitely work with them again.

Chris and his team were very responsive, polite, and fast. The arrangements made for him to purchase our spa was clear, easy, and exactly as agreed upon. If buy another spa, we will contact Chris for that new purchase.

Easy to work with and great job on picking up spa.

It was a great experience working with Chris and his team. The process was simple, the price was great, and the delivery went flawless. We have been using our spa for a few weeks now and we love it.

They made everything so easy and stress free even with a more challenging delivery!

It was a pleasure doing business with NorCal Spas. Super responsive, professional and friendly.. I highly recommend doing business with them.

Chris and his team were amazing. We have been searching for the right hot tub for a while and I wish we knew about NorCal before. Chris was quick to respond even on Saturday, sending pics of available hot tubs and great pricing. Great delivery, very professional and trustworthy. Highly recommend!!

Chris the owner of Norcal Spas was very responsive, professional and did what he said he was going to do when he said he was going to do it. His knowledge was proven when comparing conversations I had with other spa companies. We chose a certain spa and I paid up front for a delivery a few weeks away, something I rarely do. I had confidence in Chris and he delivered. Installation was a challenge given my path and proximity from the street to my new hot tub pad. He and his team navigated several obstacles, a pool. sprinkler valves and a deck making tight turns along the way. They ultimately had to remove a gutter downspout to clear a 90 degree corner. Very Impressive! I've already recommended Norcal Spas to a neighbor and will continue to do so.

Excellent customer service and really good price, number one choice for Spas!

We just sold our used HotSprings Spa to Chris at NorCal Spas and it was an all around great experience. Communication was flawless, pick-up happened as planned, and I highly recommend doing business with him and NorCal Spas.

Our whole experience with Chris and his crew was outstanding. We love our new tub. Can't recommend highly enough. This is the place to get your hottub.

Chris and his crew were fantastic!! Chris was responsive and clear, and Justin and Benjamin got our spa out of a tight space. They were friendly and respectful of my requests. Great experience!

We searched for months for a Hot tub and came across NorCal spas as. I called and Chris answered the phone. I was impressed with his knowledge with spas, and happy he carried only American made brands and that he included delivery and warranty. We went to go have a look at spas and ended up purchasing one. He delivered it within a week and him and his team were professional and on time. He answers the phone when you call, and is prompt to handle any issues. He’s passionate about his business and has high standards for what he sells … we are beyond happy with our purchase …

First, I went to their showroom a bit before Xmas to check out a hot tub I had looked at online. I appreciated them showing me the initial tub but also another tub more in line with what I was looking for (aka bigger) that cost less than the one I came to see. None of the upsell pressure. Second, they keep me updated throughout the holidays and helped me choose a cost effective way to prep a spot in my yard for the hot tub. Third, they worked with me to schedule a convenient delivery time and sent me a pre-delivery video of the working tub with a rundown on functions so I could reference it later as needed. Fourth, they showed up on time for the delivery and neatly placed the hot tub right where I wanted it, despite the difficult to negotiate access and confined final placement. All around hassle free quality from start to finish. I recommend.

First, I went to their showroom a bit before Xmas to check out a hot tub I had looked at online. I appreciated them showing me the initial tub but also another tub more in line with what I was looking for (aka bigger) that cost less than the one I came to see. None of the upsell pressure. Second, they keep me updated throughout the holidays and helped me choose a cost effective way to prep a spot in my yard for the hot tub. Third, they worked with me to schedule a convenient delivery time and sent me a pre-delivery video of the working tub with a rundown on functions so I could reference it later as needed. Fourth, they showed up on time for the delivery and neatly placed the hot tub right where I wanted it, despite the difficult to negotiate access and confined final placement. All around hassle free quality from start to finish. I recommend.

We couldn't be happier with our spa or the service we received! Chris was amazing - constantly in contact, delivered ahead of schedule, and dealt with the unpredictable weather in Tahoe in December. They really go above and beyond, and we have been thoroughly enjoying our hot tub (and in time for the holidays). Couldn't recommend more.

Chris at NorCal Spa was amazing! From start to finish it was a great experience. Great price! I got a $14k spa for $7 and it is like new. Highly recommend him for a spa. Good business man, father and husband!

Just got my "new to me" certified spa delivered a few days ago. It was exactly as described, with a few extra bells and whistles. I did the entire transaction via text on a Sunday a few weeks ago. Christopher started with my price range, then sent me 6-7 spas with photos to choose from. I narrowed it down and we went back and forth with questions/answers, and figuring out what was right for me. Christopher initiated updates on the delivery date (which was nice I didn't need to ask), and was flexible in giving me a few to choose from. The initial price he quoted was exactly what I paid, including delivery, hook up and removable of my old spa... the old spa was so worn out it fell apart as they were moving it out. His on-site delivery team was great, and brought the old out, and the new in, without messing anything up. Spa is amazing. New cover, lifting mechanism, headrests, filters and even new speakers for the stereo. I felt comfortable giving a $200 deposit, then we wrote a check upon delivery. That made me feel good for our first purchase from them. I have already told friends about the experience and will be passing along their name and number to prospective buyers. This was a perfect transaction.

Experience was smooth and professional. Communication with Chris was great and swift. His team was respectful and on time when showed up to pick up my spa. Highly recommended.

Chris Freeman and his crew were polite, professional and proficient. They were prompt and set up quickly. They maneuvered around some "rough terrain" in my yard without any detrimental effect on plants or flowers. I would recommend them hands-down.

We had a great experience with NirCal Spas from the first contact my husband made with them about purchasing and removing our spa to the pickup and removal of the spa. The workers who picked up the spa were on time and very pleasant. Definitely recommend NorCal Spas!

The Reviews Say It All NorCal Spas Not Only Give The Best Service And Prices But They Stand Behind Their Products Chris And NorCal Spas Will Always Have My Business And I Couldn’t Be Happier Thank You NorCal

Chris and his team came to our rescue and repaired our spa. We can't say enough about his company. We highly recommend his company to anyone who needs help with repairs to their spa. They are professional and courteous and came when they said they would, explained what needed to be done so we could understand and make the decision to get the job done. Thank you for your help. We greatly appreciate it. Stan and Laura Bishop

From first contact to first usage have had a great experience with NorCal spas. Chris had been a great person to deal with. Very knowledgeable about spas and very helpful with showing and purchasing the spa, delivering and setting up the spa, helpful with the electricians wiring our house, and than a how to on how to use the chemicals. Highly recommend NorCal Spas.

Had a great experience selling my hot tub to NorCal Spas. Chris was professional, clear, and easy to work with. They took care of everything, making the process quick and hassle-free. Highly recommend!

Excellent experience! Great communication from start to finish. Highly recommended if you are in the market for a hot tub.

If there were an option for 10 stars, Chris earned every one of them! Excellent communication throughout the process. Delivery was professional and perfectly placed. His knowledge of the characteristics and function of the high end spas and their differences between the models is second to none. We have owned several spas and never got an education on any one of them before. He saved us time in research and we felt we could trust Chris completely. Cannot say enough about our experience & we LOVE our new spa.

Chris and his crew were extremely professional and polite. Gave us a great deal on our new spa. the overall experience was wonderful and I will be referring people to him as soon as possible!

I had an amazing experience with Norcal Spas! From the moment I inquired about a Jacuzzi hot tub, Chris was incredibly helpful and knowledgeable. They offered me a great price and ensured a smooth, stress-free delivery.

Chris at Nor Cal Spas did a fantastic job. He was on top of every detail. I would recommend Nor Cal Spas to anyone looking for a quality product at a reasonable price with the best service you can ask for. A++

I had the absolute pleasure of working with Chris and his team at NorCal Spas, and I cannot recommend them highly enough! From start to finish, their professionalism, attention to detail, and customer service were top-notch. The spa they installed is nothing short of amazing—every aspect exceeded my expectations. Chris made sure the entire process was seamless, providing guidance and support along the way. The craftsmanship and quality of the spa are remarkable, and it's clear that they take pride in their work. If you're looking for a high-quality spa and an exceptional team to bring it to life, look no further than NorCal Spas. I’m beyond thrilled with the result and can't wait to enjoy it for years to come!

They are incredibly easy to work with- showed up on time and very professional

Wonderful experience! I sold my hot tub to NorCal Spas and was impressed with Chris's customer service, professionalism, and follow-through. He removed the hot tub in well under an hour and left no trace. Thanks so much, NorCal Spas! Highly recommend.

Super easy to work with. Paid us over asking due to condition and age of spa. Treated us fairly. Their team removed the spa from our backyard and were very fast and efficient. Painless for us as the homeowner. Highly recommend if you have a spa you want gone!

After being disappointed by how expensive new units can be we found Chris at NorCal spas. These guys are awesome. We got an amazing deal on a tub that was WAY nicer than what we looked at new. I got WAY more than expected with the purchase as well. I will send back my friends and family for sure. Thanks Chris you guys rock.

We bought a 2 year old Hot Springs Prodigy from Chris. The whole experience was amazing. He delivered a great product as described on his ad and went above and beyond what was necessary I highly recommend them and plan to use them again in the future

Had a great experience with Chris buying a hot tub. Great price and service. Delivery was smooth, he was responsive and knowledgeable. When the electrician wired it up wrong he diagnosed the problem over the phone by the pics I sent him and had me up and running in no time. Top notch, highly recommend!

Chris was fantastic to work with. He was very informative on the front end. Gave us different options and asked great open-ended questions to ensure we got the right spa for our family. Low pressure, set everything up for us and overall really good experience. If you want to save a ton of money and get a quality spa, call this dude.

Chris was on time and very efficient at removing our tub and it wasn't an easy job due to how the tub was nestled in the deck. Excellent communication from the initial scheduling to the completion of the project. Highly recommended for anyone who wants their hot tub gone.

We had an amazing experience with Chris at NorCal Spas!! Transaction went smoothly! Delivery and set up was quick and easy! He responds quickly to texts and calls! Great guy! We love our Spa! I would definitely recommend!!!

We sold our used spa to NorCal at a fair price. The transaction process was smooth with Chris. They had the spa drained and off our lot in under an hour.

Christopher was awesome to work with. Timely, responsive to calls/texts and he even stopped by our house after the electrician left to make sure everything was working right and that we were satisfied. Great experience and I would highly recommend him!

They are awesome! This was our second gently used spa that we got from Chris. Their service made my life so easy! They took away our old one and delivered the new one in the same trip. Spa was filled with water from the pool (it's an option, you don't have to. But only takes minutes and water is already treated!) We were in the spa and enjoying it a few hours later. Highly recommend them!

Great experience purchasing a hot tub from Chris. Super knowledgeable and trustworthy . I would highly recommend !!

Exceptional care by the owner Chris. He went above and beyond to ensure our purchases and delivery a smooth. He genuinely cares about our experience and made sure he could stand behind what he sold. I felt MORE comfortable buying from him than a brand new hot tub because he offered to personally work with us in any issues. It is astonishingly refreshing to have someone own a small bus Ness and take completely pride in not only the work but the product. I highly recommend going this route. He also checked in on us after we had it booked up to make sure everything was operating properly. NOBODY conducts themselves in society like this. He is the standard for customer service.

Chris and his team are very professional and knowledgeable. Highly recommend them for all your spa needs. I worked with them recently and had a very positive experience and will be recommending them to others.

I had a used Spa that I was selling on Facebook Market place. Chris responded and accepted the price listed. Chris is awesome!!! He came and took my used Hamilton 780 spa away. It was easy and he handled all the disassembling of the spa. He even unhinged my door to move the tub then put everything back as it was.

Great experience with Christopher I highly recommend him.

Having been referred to NorCal Spas, I reached out to them to get a cash offer for our large spa that we’re looking to downsize. Chris, the owner, was very responsive, offered a fair cash offer and within a few days they professionally removed the spa. This was an easy and stress free experience. On a personal note, Chris is a genuinely nice guy who’s working hard to provide for his family.

After much research and visiting many of the local hot tub dealers, we are very thankful to have found NorCal Spas. Chris was very patient with us while answering all of our spa questions, provided us with different spa options to meet our budget and provided excellent customer service from start to finish. Chris was very honest and it was refreshing to not feel pushed into making a purchase. We love our new hot tub and would recommend purchasing from NorCal Spas.

I would like tell thank you for this company and his owner.. I was looking for part for my jacuzzi, the owner give me not one, two same item, and when I ask how much I own you. He answers, you don’t have to pay me, it free for you. I know each of this item cost $60-80 . Thank you and may God bless your Business.

What an amazing experience! To think I almost spent 3x as much money on a new spa, when I got a refurbished one for 1/3 of the price! It came with a new motherboard, new pillows, stairs, cover and butler to lift. Plus Chris replaced a cracked side panel and all new components inside that had aged. The tub was polished and a video sent from both the showroom and how to operate it once I got it. He again followed up with all my questions regarding chemicals, which he also gave me, Delivered timely and sent directions for my electrian. In taking my first tub this week, I am overjoyed at how well it worked. My body thanks you! I would happily recommend to anyone who wants to invest in their well being. Thanks a million! Julie

Short answer- Chris is a great guy who sells high quality hot tubs at a fair price. He delivers it where you want it, walks you through the ins and outs of the tub and always replies to texts. Hot tubs are on back order 16-45 weeks out almost everywhere for the foreseeable future. Don’t waste your time looking anywhere else, Chris is your guy. Longer answer- My wife and I bought our first house earlier this year and I was exited to buy a hot tub for us and our two kids right away. I started researching tubs online and found that they were all 16-45 weeks out. So I visited a couple local dealers and found out the same thing. 16-45 weeks out and they cost $15K-30K+. So I visited a few local refurbished dealers. They each had a few tubs from $5K-15K that were 10-20+ years old pieces of junk that they did an ok job refurbishing. Then I stumbled across NorCal Spas. They had tubs that were only a few years old that had been perfectly maintained and refurbished. I reached out to them and Chris replied right away. He was super helpful and easy to talk to and delivered it to the spot I wanted in my yard within a week. He walked me through the tub and the chemical process and has been easy to get ahold of for a couple q’s since then. I recommended him to a friend of mine a couple weeks ago and he did an awesome job for him as well so I decided to come on here and write my first review ever to help him out because he deserves it and so do you. Don’t bother looking anywhere else, Chris is your guy.

Just want to say... Chris and Nor Cal Spas is the place to purchase your hot tub! We were able to pick one of the refurbished tubs in his shop and have it delivered within 4 days! (New tubs were 5-6 months out at retail stores). We did have an issue however, Chris was very quick to respond and the tub has been working great! Very professional and service is top notch!! UPDATE: So had a small issue, contacted Chris and had the problem resolved within a few days, again great service and communication! Still a 5 STAR rating! Thanks Chris,

Awesome company with great spas at really affordable prices. Chris is very helpful, knowledgeable and an incredibly nice guy. Fast responses, quick delivery and he got my hot tub set up exactly where I wanted it. He even walked me through all the setup and was available for all my follow up questions. Already recommended them to several friends.

Our Jacuzzi Spa got carefully delivered and timely installed today. Chris recommended our spa and few days later it was our backyard. Everything runs like new and budget friendly. Chris & his team were amazing. Very friendly, certainly knowledgeable and prompt response. Highly recommended spa for health & therapeutic benefits. Give Chris of NorCal Spa a call, you wouldn’t regret it.

Chris was fantastic. We have had questions and issues and he has been prompt with his response and help. I would recommend anyone interested in buying a spa. You’ll spend less and have the BEST Company backing them.

We needed to remove our spa to make room for our in ground pool. I texted Chris and even though he was on vacation he responded. He was on time, professional and gave me a fair price for our spa. I would highly recommend Chris and NorCal Spas.

LOVE our spa! It is in excellent conditioned and clean. Chris and his team are SO nice, did an awesome job delivering and setting up and helping us learn how to care for and use the spa, I highly recommend this business!!

100000 ☆'z Great Work 👍 :) KILLER SPA'Z

Chris and NorCal Spas is amazing! We were looking for our first spa, with specific footprint. Chris offered a budget friendly tub, looks and works like new. Great communication, friendly and very helpful. Highly recommend!

After moving into our new home, our spa stopped working almost right away. Wanting a budget friendly option without skimping on quality, we stumbled upon NorCal Spas. We had a very specific footprint we needed to fill and Chris and his team were nothing but helpful. Chris was easy to work with, quick to respond to questions and provided a high quality option at a fraction of the price of a brand new unit. We would highly recommend using NorCal spas if you are looking to purchase your very first spa or replace an old one you have sitting around!

Chris and NorCal spas were truly amazing. They delivered a beautiful spa, walked me through every step of use and were incredibly quick to respond to all of my “new spa owner” questions. I couldn’t be happier with both the product they delivered and the service!!

My wife and I were looking to buy a hot tub. NorCal spas was recommended to me by a family member. After meeting with Chris and purchasing our new Hot tub, we know we went to the right place!! Chris is a straight forward, honest, and fair businessman. If you're looking for the right place to get a great deal on a hot tub, I highly recommend talking to Chris at NorCal spas. Thank you again for always getting back to me right away and the above and beyond service you've provided!

I wanted to leave a review which I never do unless I am extremely satisfied or the opposite of satisfied . I wanted to thank Chris for the outstanding deal on an amazing jacuzzi brand spa . The whole process was quick and easy . His workers that brought the spa KRIS and the other guy were polite , friendly and hard working . They loaded up my old spa and hauled it away too. I feel I got the top of the line spa ( on it’s amazing like a deep tissue massage ) for a great deal . It’s refirbished but you’d never know . I’ve already been recommending them to all my friends . Save yourself 50 percent and buy refurbished. I got a 30 day warranty and lifetime at cost parts from Chris . Thanks guys !! One Satisfied customer

John was very helpful

I never leave reviews because I am too busy, but I am making the time to leave a review for NorCal Spas because I am so impressed by Chris' consultative approach, knowledge and overall customer service. I had A LOT of questions and almost bought a new spa (I had to buy a plug and play and was concerned that it would not get hot enough, didn't understand the electrical source was correct....etc. etc). Chris was so patient and knowledgeable and answered all of questions so that I felt comfortable and educated about my purchase. On delivery day Chris and his team brought the spa through our very narrow gate and installed it at my house on time, with no difficulty and before I knew it was enjoying my amazing spa. I am so glad that I went this direction - so much better to have a high quality rebuilt hot springs spa than a cheaper new spa. The spa is hot, the jets work great and I would recommend NorCal Spas 100% for their high quality work and products, service and why not support a local honest business that is working so hard? My friends who have gone with different approaches are all jealous of my spa - it was a GREAT decision. Five stars for sure!

Chris sold us a spa a on 6-15-20.The experience was great as he has kept his word on delivery and set up. He and his staff showed up after we purchased the spa and put it exactly where we wanted it. It was a no hassle sale and we are super pleased with our purchase. We did visit a few other spa dealers prior to finding Norcal Spa's but Chris was honest with us and we could tell. Chris ordered some new pillows for the spa but the virus has them on back order. Chris has promised to send them as soon as he receives them. We are super grateful we did our business with Norcal & will be doing more in the future. We highly recommend them if you are in the market for a spa. Robert & Ruth Lane

LET'S BE CLEAR, There are a million Hot Tub Spa stores out there, The reason I bought here is because of the service! The guys here are absolutely amazing! Hands down! And I had a small issue with my tub(That my kids caused, not Norcals fault) and they walked me through and helped me the whole way even after purchase.... HIGHLY RECOMMEND! HANDS DOWN...

Really enjoyed dealing with Chris from Norcal Spas. He got us a great spa at an fantastic price. The delivery was exactly on time and he even took our old spa away for us. We love our new refurbished Hot Springs Sovereign. He even followed up immediately when I had questions. His team were considerate and efficient. We are very pleased with our spa.

Highly recommend NorCal. Courteous & professional crew. Great job!

Amazing experience! Chris was super easy to work with and personable. I found a gorgeous hot tub that was extremely affordable compared to other places. I’d highly recommend!

I found Chris on Craigslist and also fb market. I had the best experience dealing with Chris and him helping me find the perfect hot tub. I didn’t even have to travel the 1 1/2 hours to see his inventory because I told him what I wanted and he sent me 2 choices of exactly what I wanted with videos of him showing that it worked beautifully. They delivered it to my home and 5 months later I am still enjoying my hottub! It looks brand new and works perfectly. I am recommending him to everyone I know that wants a hottub. Why buy brand new, which my friend did and paid $11,000 for ,basically, the same hot tub I got for more than half that price delivered! Very trustworthy and responsive to all my questions. No regrets!

Highly recommended. The owner Chris was very helpful and informative. Great spa. Great deal!! Very happy customer. Also delivered our spa within days!!! Thank you again. Sounds silly but my dream came true with this hot lil tub of heaven.

Chris and his crew went above and beyond to work with us! He even came out to Reno for free to help us fix an issue we were having. Turns out it wasn’t even an issue with the spa, but the way our electrician wired things at our home. He fixed the wiring for free and got everything running perfectly in minutes! You won’t find anyone else willing to do that free of charge. Excellent customer service, beautiful spa, and good prices. Choose NorCal!

So I found Norcal spas on Craig’s list and at first I was skeptical. They are the real deal. Chris and his guys were AWESOME! I live in Reno and they brought this spa from Sacramento and did delivery and set up included in the price. Try find that in Reno. Kris was super responsive and basically any issue I had he took care of. I highly recommend Norcalspas.

Chris and his team are top notch! His customer service and knowledge exceeded our expectations and he saved us thousands of dollars! Do not hesitate to shop with these guys!

Great customer service. We really love our spa.